Telford Veterinary Hospital Financial Responsibility Policy 

Our primary mission is to deliver the best and most comprehensive veterinary care available for your pet. An important part of the mission is making the cost of optimal care as easy and manageable for our clients as possible by offering several payment options. Telford Veterinary Hospital requires payment in full at the end of your pet’s examination and/or at the time of discharge.

Payment Options:

Visa®, MasterCard®, American Express®, Discover Card® or CareCredit®

Deposit & Billing:

Certain treatments, health care plans and hospitalized care may require a deposit in order to begin your pet’s treatment.  For any hospitalized care, medical procedures or treatment plans with an anticipated cost exceeding $500.00, a 50% deposit will be required.  In-house financing options are not available in light of the No Interest option that CareCredit offers. An 18% APR is charged on all outstanding account balances older than 30 days. With accounts 90 days past due, Telford Veterinary Hospital reserves the right to relinquish balances to a third party for collection.

Additional Policy Information:

Telford Veterinary Hospital charges $30 for returned checks. A missed appointment fee may be charged for clients who miss or cancel appointments without 24 hours notice. For clients with pet insurance, provisions will be made to provide clients with the necessary documentation to submit a claims to their insurance carrier. We do not work directly with any pet insurance companies.