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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (215) 721-6989

"My pug developed a UTI and came at worst time. I started her on antibiotics but family emergency forced me away during her treatment. When I left things seemed to be looking up when I arrived home 2 days later her tiny pee's were now dribbles. My regular vet suggested a hospital that be better equipped and that could see Shady sooner.I was hopeful when I heard UTI but we decided to do X-Rays and 5 Bladder Stones have been found. Dr. Loeffler was beyond compassionate. She explained everything in simple terms, honest and I felt she really felt all the emotions I was going through. Dr. Loeffler gave us hope for our two week follow up.The facility is beautiful, the staff is kind and friendly. It is easy to tell the employees love their jobs and their patients."

C M.

(215) 721-6989 Appointments
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